Everything we support, in one place: networking infrastructure, systems and endpoints, security and resilience, and business IT support, plus an annual maintenance contract for ongoing cover.
Your network carries every email, file, call and application. We configure, maintain and troubleshoot the equipment and links that keep your offices connected.
Setup, configuration and routine maintenance of business switches and routers, including port settings and configuration upkeep.
Business benefit: A stable core network for every desk, printer and server that depends on it.
Enquire about Switch & Router ConfigurationAccess point setup, network and security settings, and coverage tuning to reduce dead zones and dropped connections.
Business benefit: Dependable wireless access for staff, meeting rooms and visitors.
Enquire about Wi-Fi Configuration & OptimisationDiagnosis of cabling, VLAN segmentation and inter-site link problems across local and wide-area networks.
Business benefit: Faster isolation of faults that slow down or cut off teams and branches.
Enquire about LAN/VLAN/WAN TroubleshootingStructured investigation of slow, intermittent or failed connectivity, from a single workstation to the whole office.
Business benefit: Less time lost to connectivity problems, and a clear view of the root cause.
Enquire about Network TroubleshootingFrom a laptop that will not boot to a server that holds your shared files, we support the systems your people use every day.
Troubleshooting of hardware, operating system and software issues, performance problems, and setup of machines for staff.
Business benefit: Employees get back to work instead of waiting on a slow or broken device.
Enquire about Desktop & Laptop SupportInstallation, configuration and ongoing management of business servers, including user access and routine maintenance.
Business benefit: Shared files and business applications remain available to the people who need them.
Enquire about Server Installation & ManagementNetwork printer setup, driver and connectivity issues, scanning, and other office peripherals.
Business benefit: Fewer interruptions to everyday office tasks.
Enquire about Printer & Peripheral SupportSecurity and recovery are easiest to get right before something goes wrong. We configure the protections and backups your business relies on.
Firewall rule setup, internet access policies, remote access configuration and periodic review of settings.
Business benefit: A controlled boundary between your internal network and the internet.
Enquire about Firewall Configuration & ManagementDeployment and management of antivirus and endpoint protection across desktops, laptops and servers.
Business benefit: Reduced exposure to malware and ransomware on everyday devices.
Enquire about Antivirus & Endpoint SecurityBackup setup for servers and important business data, with restore checks so recovery works when it is needed.
Business benefit: A recovery path if hardware fails, files are deleted or data is compromised.
Enquire about Backup & RecoveryMaintenance of CCTV cameras and recorders, including connectivity, recording and storage checks.
Business benefit: Surveillance systems that keep recording when you need the footage.
Enquire about CCTV MaintenanceDay-to-day support for the tools your business runs on, plus regular checks and an annual maintenance option for ongoing cover.
User and mailbox administration, Outlook and email delivery issues, and support for Microsoft 365 applications.
Business benefit: Communication keeps flowing without avoidable interruptions.
Enquire about Microsoft 365 & Email SupportIssues are handled remotely first. Anything that cannot be resolved remotely is attended on-site by a support engineer.
Business benefit: Quick remote fixes, with hands-on help when the problem needs it.
Enquire about Remote & On-Site SupportPeriodic reviews of systems, network and security status, with reports that highlight issues and recommended actions.
Business benefit: Visibility to plan upgrades and prevent avoidable outages.
Enquire about IT Health Checks & Performance ReportsOngoing support for your IT environment, bringing the services on this page together under one coordinated arrangement.
Business benefit: One point of contact for day-to-day technology issues.
Enquire about Managed IT SupportA one-year contract covering maintenance and support for your networking, systems and IT infrastructure, with remote and on-site support. Spares and parts are charged separately.
Business benefit: Ongoing, planned support instead of arranging help one issue at a time.
See AMC termsOngoing maintenance and support for your networking, systems and IT infrastructure, across one or more locations, under a single annual agreement.
Final coverage, scope and service levels are determined by the applicable AMC agreement.
Request an AMC ProposalDescribe your setup and the problems you are facing. We will recommend a suitable support scope.
